Training & Support
Maintenance & Support
NTS Technologies Ltd provides maintenance and support contracts to ensure business continuity to its customers, who are often operating to timescales and evolving telecom standards that put them constantly under pressure. The security of equipment availability and telephone support enables support contract customers to get help, guidance and a faster turn-around to repairs should equipment fail or configuration issues arise.
These contracts operate over a 12 month period and cover (in most cases) Hardware repair, Software support (telephone) and Software upgrades to the latest releases for an annual fee.
Services perform a vital and integral part of carrier and vendor service & product delivery in today's fast pace Telecommunications evolution. Carriers & Vendors alike often have restricted capital funding and need to approach resourcing in a different way. By offering services NTS Technologies Ltd can assist in on-time delivery of new service or product introductions by providing Consultancy on Process, Projects or simply Resource to ensure pre-deployment tests and quality expectations are maintained.
Whether you require Consultancy, an Engineer with a Test Tool or Support Contracts for your existing Test Tools Frame Services are here to help Testing plays a key role in ensuring that product and services meet the quality expectations of customers and internal stakeholders, as well as helping to reduce project costs and risk. Choosing the right testing strategy is therefore critical, test processes need to be defined, test tools put in place, test personnel identified and training organised.
NTS Technologies Ltd can assist you whatever the test strategy you decide upon, and can even help in determining the most appropriate strategy for your organisation. We recognise that some customers require total test solutions where resource, expertise, experience and even test tools form part of an overall package.
To ensure that customers can leverage the best value and use from their investment NTS Technologies Ltd can provide both Standard and Customised Training courses on most products. These courses are either carried out by NTS' own staff whom are familiar with the product, applications and technology or in collaboration with the manufacturers.
Please contact us and our technical engineers will assist you.
Working Hours: Monday – Friday (9:00 am – 6:00 pm)
Phone: (852) 3184 0330
Phone: (86) 21 5045 9926
Phone: (86) 20 3810 5681